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Nasrin Hozarmoghadam, Mitra Ghanbarzadeh, Asma Hamzeh, Maryam Ghafoorboroojerdi,
Volume 3, Issue 3 (10-2020)
Abstract

Global outbreak of the coronavirus since late 2019, has had a significant impact on the global economy and in this way has affected the insurance industry regarding its role in risk management and compensation for effects of such crises. Among these, according to the direct and indirect effects of the pandemic on people’s health and livelihood, three types of insurance namely life, health and travel insurance can be considered as susceptible sectors of the insurance industry to the current crisis, which strengthens the need for research in this field. In this regard, using the descriptive exploratory qualitative research, it is shown that the coronavirus can impact on life insurance through various channels such as increase in the death risk, sale and surrender of life insurance, underwriting process and financial aspects; and on health insurance through employers' insurance costs, medical expenses, demand for new medical services and special insurance policies, as well as changes in health insurance rates. Furthermore, COVID 19 pandemic can influence on travel insurance through travel reduction, change in loss and sale market, change in demand for coverage of travel insurance, change from registration of policy sale to registration of request for change of travel date, renewal of travel insurance and change in travel insurance distribution channels.

Mitra Ghanbarzadeh, Asma Hamzeh, Nasrin Hozarmoghadam,
Volume 4, Issue 1 (3-2021)
Abstract

Advances in technology and user acceptance have led to the production and launch of wearable devices by startup companies over the years, as well as the spread of the Internet of Things, which can create amazing opportunities, especially for insurers. The purpose of this article, while introducing the Internet of Things and wearable technologies and explaining the reasons for their importance in life and health insurance, is to introduce and review the insurance companies that use these technologies in presenting their products in order to provide a clear picture of their application and capabilities. This research, using a qualitative method of descriptive-exploratory type, examines the applications, capabilities and challenges of using wearable technologies in life and health insurance. The research results show that there are different technologies for assessing the insured risk and the insurer’s awareness of the insured health status, each of which considers different indicators. The results indicate that the use of health wearables from various dimensions such as risk assessment, insurance processes, damage control and cost and time reduction is effective in designing life insurance and treatment products. Therefore, life and health insurers, in addition to considering these technologies in the design and delivery of products, must be prepared to face challenges such as data management, building the necessary infrastructure, privacy and data security. In this regard, it is necessary in the early stages of planning these technologies, strategies such as increasing awareness and encouraging customers to use these technologies, partnerships with companies in the field of health, data security, product innovation, damage control and insurance processes.


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