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Farzaneh Maftoon, Batool Mousavi, Mohammadreza Soroush, Kazem Mohammad, Mojgan Sharifan, Fatemeh Naghizadeh Moghari,
Volume 1, Issue 4 (2-2019)
Abstract

Introduction: The rate of out of pocket in health services has particular importance in health system. The aim of this study was to assess the rate of out of pocket and also the satisfaction with reimbursement process.
Methods: This study was across- sectional one which was done in 2018. At all 1177 war survivors and their families whom were covered by supplementary insurance were studied and they were selected randomly. In this study the questionnaire which was used in similar previous study, used for collecting data.
Results: At all 1177 veterans, their families and martyrs' families were studied. About 53 percent (622 persons) of them had paid out of pocket for health services during the one year. In reimbursement process the satisfaction of 622 studied persons with the waiting time, providers, service place and repayment process was 33%, 69%, 54% and 39%.respectively. Also the waiting time and situation of cost repayment effected on satisfaction with reimbursement process.
Conclusions: Base on this study results decreasing the rate of out of Pocket Payment and increasing the satisfaction with reimbursement Process are important. For next study it is recommended appropriate project resulted in strategies for improving reimbursement Process.

Maryam Ghafoor Boroujerdi, Mir Hossein Mousavi,
Volume 5, Issue 1 (3-2022)
Abstract

Introduction: One of the insurance disciplines that is closely related to Covid-19 and its deadly consequences is life insurance. Accordingly, in order to make appropriate decisions and policies, a comprehensive study of this disease and its effects on life insurance is essential. The purpose of this article is to investigate the effect of Covid-19 pandemic on the number of insurance policies issued and life insurance claims in Iran.
Methods: The present study was performed qualitatively and quantitatively in 2021. In the qualitative part, comparative study and qualitative analysis (content analysis) were used. In a small part, the studied data were collected from Sanhab system and central insurance statistical yearbook. The sample studied in this section includes information of the first 9 months of 2018 to 2020 in 26 insurance companies. Data were categorized using Excel software version 2016 and this data was analyzed using E-Views software version 11.
Results: The results of the revealed statistical facts show that the number of life insurance claims has increased in most countries of the world due to the Covid-19 pandemic, but the effect of this virus on people's willingness to buy life insurance and life insurance policy issued is different. Also, the results of the regression model show that in Iran, the average of both variables, the number of life insurance policies issued and the number of life insurance claims with the prevalence of Covid-19 has increased significantly.
Conclusion: Since the prevalence of Covid-19 has increased the number of life insurance claims and this issue can be to the detriment of insurance companies, it is necessary for insurance companies in interaction with related centers and institutions to take the necessary measures regarding self-care training for individuals. Insurers can also diversify their activities to control the adverse effects of the epidemic.

Atefeh Khalili Azimi, Mohammadali Keramati, Hossein Moeinzad, Seyyed Abdullah Amin Mousavi, Nasser Safaie,
Volume 6, Issue 3 (Autumn 2023)
Abstract

Introduction: In recent years, one of the key innovations in the field of health and treatment has been the use of health information technology, resulting in cost savings, easy access, efficiency, and ultimately improved patient treatment results. One of these technologies, whose use has received attention in the field of health and treatment, is telemedicine technology.
Methods: In this research, after the qualitative analysis of experts' opinions and previous research, the classification of factors was conducted based on the PESTEL technique, and applying the DANP method, the intensity and direction of the influence of the challenges and drivers of the diffusion of this technology were determined and the criteria were prioritized. Afterwards, the conceptual model of technology acceptance was created. In order to evaluate the proposed conceptual model and whether to prove or reject the proposed hypotheses, information was collected through a questionnaire and having analyzed the results, the final conceptual model was presented.
Results: The results of this research show that the challenges affecting the diffusion of telemedicine in Iran are the lack of training, loss of (raising) people’s awareness about telemedicine and negligence of the health system to this technology. Factors such as reducing human errors, increasing patients' knowledge about their diseases, promoting self-care, eliminating geographical distance, and increasing access to specialized services are the drivers that can have a positive impact on the diffusion of telemedicine in Iran.
Conclusion: In order to expand the use of telemedicine technology and benefit   from its advantages in the therapeutic/medicinal system of the country, it is essential to pay serious attention to the issue of culture (raising awareness) and appropriate policy making of the health system. Providing quality medical services through this treatment method and presenting the results will have a significant impact on the acceptance of this technology in our country.


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