Introduction: Health insurance is essential for equitable healthcare access. However, administrative complexities and electronic system challenges often discourage physicians from contracting with health insurance providers. This study examines factors contributing to physicians' reluctance to engage with basic health insurance in Khuzestan Province and explores whether education level influences their willingness to collaborate.
Methods: A descriptive, survey-based study was conducted among general practitioners, specialists, subspecialists, and dentists in Khuzestan Province. A 16-item questionnaire assessed personal and professional characteristics, electronic system challenges, financial concerns, and technical support deficiencies. Data were analyzed using SPSS software, and the Mann-Whitney U test was applied to examine differences in physicians' willingness to contract with insurers.
Results: Major barriers included complex administrative procedures, delayed claim reimbursements, inadequate technical support, and low payment tariffs. These issues significantly affected physicians' willingness to engage with health insurance providers.
Conclusion: To increase physician participation, policy reforms should focus on revising reimbursement rates, improving financial structures, enhancing transparency, addressing technical system deficiencies, and expanding training and awareness programs. Addressing these barriers may promote stronger physician collaboration with health insurance providers.
Type of Study:
Short Communication |
Subject:
Special Received: 2024/12/23 | Revised: 2025/08/10 | Accepted: 2025/04/30 | ePublished: 2025/06/8